A New 24 Hour Mental Health Service for Touring Music Professionals
Touring around the world may soun
d exciting, but for many people in the music industry—like artists, DJs, and crew members—it can also be mentally exhausting. Being on the road for weeks or even months, working strange hours, sleeping little, and being far from family and support systems can lead to serious mental health struggles.
Now, a new 24 hour mental health service has been created just for them. It’s designed to support people who work in the live music scene while they’re traveling for work. Let’s take a closer look at what this service is about, why it matters, and how it’s helping save lives
Why Touring Musicians Need Mental Health Support
Many people think being a touring musician is fun all the time—playing in front of crowds, traveling the world, and living the dream. But behind the scenes, it’s a different story.
Here are some common challenges touring professionals face:
Lack of sleep and irregular hours
Loneliness and being away from loved ones
Financial pressure, especially for small acts or freelance crew
Substance abuse to cope with stress
Mental health issues, like anxiety, depression, and burnout
Most of the time, there are no mental health professionals available on the road. If someone has a breakdown, there’s often no one to talk to—especially late at night.
The New Service: Mental Health Help, Anytime, Anywhere
Thanks to a partnership between Help Musicians and Music Minds Matter, a 24/7 mental health support service has been launched for touring music professionals. This service is available all day and night, and it's free for those in the music industry.
Here’s what the service offers:
Instant phone or online support from trained mental health professionals
Help for both emotional and practical needs
No appointment needed – just call when you need support
Available for musicians, sound engineers, tour managers, DJs, and anyone involved in touring
One of the best parts? It’s not just for emergencies. Even if you’re just feeling overwhelmed or need someone to listen, this service is there for you.
How the Service Works
The support is easy to access. All someone needs to do is call or send a message, and they’ll be connected with a mental health specialist who understands the pressures of touring.
Let’s say you’re in a hotel room after a show, feeling anxious or homesick. Instead of keeping it to yourself, you can contact this service—even if it’s 3 AM—and someone will be there to help.
You can also get follow-up support, like counseling sessions, if needed.
Real Lives, Real Impact
Since the launch of this mental health support service, many touring professionals have already reached out. Some were dealing with:
Burnout from non-stop travel
Panic attacks before shows
Struggles with addiction
Emotional breakdowns from stress
Many said they felt seen and understood for the first time. In a world that often tells musicians to “tough it out,” this service gives them permission to ask for help—and actually receive it.
Quotes from the Industry
The CEO of Help Musicians, James Ainscough, said this:
> “We want people in the music industry to know they’re not alone. Touring is hard, and mental health should be taken seriously. This 24/7 support is just the beginning.”
Music Minds Matter also shared that they want to build a future where every artist can be healthy—mentally, emotionally, and physically.
The Bigger Picture
Mental health problems in the music industry are not new. Studies have shown that:
Musicians are more than twice as likely to suffer from depression compared to the general public.
Touring crew members face long hours and financial stress, with little time to rest or seek support.
Many people don’t know where to turn when they feel mentally unwell.
This new service is an important step toward changing that. It says, "You matter. Your mind matters. And there is help available."
Key Takeaways
Touring musicians and crew face unique mental health challenges.
A new 24/7 support service now offers help anytime, anywhere.
The service is free, confidential, and open to anyone in the live music industry.
Help is available for emotional support, practical advice, and counseling.
It’s okay to ask for help—and now, it’s easier than ever.
Final Thoughts
Music brings joy to the world, but those who make it often carry heavy emotional loads. This new mental health service is a powerful reminder that no one has to suffer in silence.
Whether you're a rising artist or a veteran tour manager, your mental health is just as important as your physical health. The road may be long and lonely, but with support, it doesn’t have to be.
If you or someone you know works in the touring music industry, share this resource. It might just make a life-changing difference.